At Vbrae.store, we’re committed to providing a smooth shopping experience—from the moment you place your order to the moment it arrives at your door. Below is everything you need to know about our shipping process:

📦 Order Processing

  • Every piece is carefully handmade with attention to detail.

  • Orders are processed and shipped within 1–2 business days, excluding weekends and holidays.

  • For custom or made-to-order items, additional time may be required. We’ll notify you by email if this applies.

🚚 Estimated Delivery Times

  • France: 2–5 business days

  • European Union: 4–8 business days

  • International: 7–14 business days (depending on destination)

Delivery times are estimates and may vary depending on the carrier and destination.

💶 Shipping Costs

  • Shipping fees are calculated at checkout based on your location and order weight.

  • Free shipping is available for orders over [e.g., €100] (France only – adjust as needed).

🌍 Shipping Locations

We ship to France, across the European Union, and internationally. If your country isn’t listed at checkout, feel free to contact us.

🔍 Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can follow your package at any time.

⚠️ Delays & Delivery Issues

We are not responsible for delays caused by the shipping carrier, customs, or unforeseen circumstances (such as strikes or weather events). However, we will do our best to support you and help resolve any issues.

📬 Shipping Address

Please make sure your shipping address is correct before confirming your order. In case of incorrect or incomplete addresses, re-delivery costs will be at the customer’s expense.